FAQ's

Can I cancel an order?

**ORDERS CANNOT BE CANCELLED AFTER 24 HOURS OF PLACING** You can always return within 7 days if you are not satisfied. 

How much do you charge for shipping?

USA: FREE
Canada: $14.95 ($19.95 on items that are 36'' in size or more)
Australia: $19.95 ($19.95 on items that are 36'' in size or more)

How long does it take for items to Ship?

It usually takes around 7-12 business days for an order to be ready for shipment. Once ready for shipment, it takes 2-3 days to be delivered to your door. We ship using USPS, Fedex & UPS.

 

Where is it made?

All of our items are made right here in the USA! 

Where are you located?

We are located in Littleton, Colorado.

What is your return policy?

We understand things happen, if for any reason you are not satisfied with your piece, simply return it to us (At your Cost) within 7 days for a full refund. No questions asked. Simply email our support team at support@entityengraved.com.